Enter and View

The LINk is seeking people who would be interested, where issues or concerns are raised about a service, to undertake enter and view visits in order to develop a pool of trained authorised representatives who will observe, assess quality of services, seek views and gather information about services as part of an authorised work plan activity.  Trained authorised representatives will produce a report of their findings for the Co-ordinating Group and any other group that would need to know the outcome of the visits.

When undertaking the role of authorised representatives, participants will:

· Undergo training in relation to enter and view

· Respect the confidentiality of all concerned, including service users and the confidentiality procedures of the organisation involved

· Adhere to the brief and remit of the enter and view visit

· Give due respect to the professionals involved

· Undergo an enhanced Criminal Record Bureau check (CRB)

· Follow the LINk’s enter and view policy and procedures (see Governance Framework and policies sections)

The LINk must make publicly available a list of its authorised representatives and this will be published on the LINk’s website in this section.

Entering and viewing health and social care providers on behalf of Staffordshire LINk will only be done as part of the Staffordshire LINk agreed work plan activities.  The purpose in using enter and view in any case shall be clearly established and in accordance with the LINk work plan.

If you are interested in supporting the LINk by becoming and authorised representative, please contact the LINk Support Team .